The membership fee helps us offer services for a simple, fixed price. This includes remote communication like texts, emails, and calls. Similar to Netflix or a gym membership, it helps members manage their healthcare costs without worrying about extra fees, co-pays, or deductibles for routine care.

Our membership fees are paid monthly until notice of cancelation is given. We require that you set this up on auto-payment with a credit/debit card or checking account on your preferred day.

Membership fees are not adjusted or waived based on the services received, or lack thereof.

We do not consider our services as “extra”; it is an independent, alternative, and better way to do your primary care. Most members save money when combining NeuCare with a high-deductible health insurance or medical cost-sharing plan. (vs. Standard low-deductible/"copay" insurance plans)  

For primary care or acute care (illness, injuries), we require patients to be part of a membership plan. If you’d like to come check out our clinic and meet us before joining as a member, we’d be happy to show you around and answer any questions.

We do offer some issue-focused services on an à la carte basis.

We do not require members to sign contracts that commit them to a specific membership period. Memberships are ongoing and open but must be paid ongoing to maintain service with us. A minimum of the first month of membership and a registration fee are paid upfront and are non-refundable. If you decide to cancel and have a balance of prepaid membership fees remaining a pro-rated refund will be given to you based on the date of cancellation.

Payment of your initial fees (first-month membership and the $80 enrollment fee) needs to be paid before your first visit or before any healthcare services are rendered.

Yes, we may allow re-enrollment after cancellation, but members will be charged a re-enrollment fee of $200 per member before service can be restarted.

A little, but without the high price tag . . . or valet parking! We provide a concierge level of service to all members but try to make things affordable for people of all incomes, with or without insurance. 

We do not describe our practice or medical approach as “alternative” in the traditional sense—providing lots of lab testing, vitamins, herbs, etc.

Yes. Our memberships (eligibility or fees) are not based upon any existing medical issues or conditions.

No, we do not have any income or health guidelines for becoming a member. Our fees are the same regardless of income, insurance arrangement, level of health, or utilization of our services.

That is great! (HIGH FIVE) Our primary focus is to keep members well and avoid lots of "medical" care. As such, we can dedicate more time to prevention and lifestyle issues to continue to keep you away from the expensive, cumbersome healthcare system. However, when you need care, we are available 24/7 to help get you back on track and avoid ER or urgent care trips.  

We are only licensed to practice medicine in the state of Kansas. If a member establishes care (has a visit) in person, we can remotely monitor issues over the phone and Internet for a while. Ultimately, some care (sick visits, etc.)  must be provided in person, so we do not encourage people to join our practice unless they can reasonably visit us in person should we request.

We do allow people to switch plans types with the following rules:

• Require 30 days notice--will not change until next month's billing cycle.

• May only change membership type once in a three year period.