We allow you to enroll in whatever plan you wish regardless of health history or needs. However, we strongly encourage people to use the Comprehensive Primary Care membership if you have ongoing or chronic conditions.

We believe everyone should have a relationship with a primary care provider that covers all types of health and medical issues. Thus, the Comprehensive Primary Care membership is what we suggest to most people. However, given the many financial and insurance considerations, we offer a stand-alone acute-care focused membership if people prefer that option.

No. If using the Telemed-Plus plan, the discount medication and lab program only applies to things related to acute illnesses and injury.

No. We do not offer a general consult, check-up, or care of chronic issues, including refill of medications, outside of our Comprehensive Primary Care membership.

We offer remote communications (aka. telemedicine) to patients on either plan, so we suggest deciding based on your expected health history and needs.

This is a possibility, and we would refer you to a primary care practice to manage that issue.

Members are allowed to switch to our Comprehensive Primary Care program (only one plan type switch allowed every 36 months) which cares for chronic conditions.

We caution using this approach as most specialists & insurance plans will require primary care providers referrals. This is not a service we provide under the Telemed-Plus plan.

We do allow people to switch plans types with the following rules:

• Require at least 30 days notice.

• You may only change your membership type once every three years (36 months).

• This means you cannot switch plan types back-and-forth based on immediate needs.

If using individual rates, family members use different plans—for example, one on Telemed-Plus, and one on Comprehensive. All members must be on the Comprehensive or Telemed-Plus plan to get the family plan rate.