À la carte Scheduling, Payments, & FAQs
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NEW PATIENTS: If you are not a member and have never received services from us previously, start by completing a new patient intake form associated with that service. Once done, we will contact you within 2-3 business days to confirm your appointment time.
RETURNING PATIENTS OR MEMBERS: If you are a member or previously had services with us, just contact us by email, text message, or phone to schedule.
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Our regular clinic hours for à la carte services is Monday-Friday, 9 am - 4 pm. If you provide us with your availability, we will do our best to accommodate you within those hours.
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No. We require all visits be scheduled.
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We do not offer “sick” visits on an à la carte basis. We suggest a Comprehensive Primary Care or Telemed-Plus membership plan if you want this type of care.
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We offer affordable services at the shown price to everyone, regardless of their income.
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We require full (100%) upfront payment for all services. This can be done at the time of scheduling or just prior to the visit.
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We do not have an option for services to be billed (paid later) or broken into a payment plan.
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No. We do not contract with or bill any type of insurance plans.
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We do not offer general or multiple-issue consults as an à la carte service. We suggest a Comprehensive Primary Care membership if you would like us to manage general concerns, chronic conditions, or matters not listed here.
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Yes, in most cases, our à la carte services are considered eligible FSA/HSA expenses. We can take payment with an associated debit card, or you can seek reimbursement later.